1. Parties.
The parties to this Subscription Agreement (this “Agreement”) are you and the
owner of the GraphXSys.com website and the GraphX applications, Graph X Systems
& Reproductions Inc., a New York Corporation (“GraphX Systems”). If you are
not acting on behalf of yourself as an individual, then “you”, “your”, and
“yourself” means your company or organization or the person you are
representing, and you represent and warrant to GraphX Systems that you have the
authority and consent to act for and bind such company, organization, or
person. All references to “we”, “us”, “our”, “this website” or “this site”
shall be construed to mean GraphX Systems and the GraphXSys.com website, as the
context may require. Customer Data shall be defined as any and all financial or
non-financial data or other information of whatever name, nature or kind that
is provided by you to us or otherwise collected by us in the provision of the
Software or the Services or the use of such Software or Services pursuant to
the Agreement (the “Customer Data”). Content shall be defined broadly as any
other information, data, experience, report, result or product of the
interaction between you and the GraphX Systems website of the GraphX Sync
Client that is not otherwise covered by the definitions of the site, or its
Services, Software or Customer Data.
2.
Agreement. The agreement between you and GraphX Systems consists of this
Agreement, plus our Terms of Use and Privacy Policy, which are incorporated
herein and accessible on this site’s home page. If there is any conflict
between this Agreement and the Terms of Use or the Privacy Policy, this
Agreement shall control.
3.
Modification of Agreement. We reserve the right to modify this Agreement at any
time by posting an amended Agreement that is always accessible through a link
on this site’s home page. You should check this Agreement periodically for
modifications by scrolling to the bottom of this Agreement for a listing of
material modifications and their effective dates. IF ANY MODIFICATION IS
UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO TERMINATE THIS AGREEMENT, SUBJECT
TO THE TERM AND CONDITIONS SET FORTH IN THIS AGREEMENT. YOUR CONTINUED USE OF
THIS SITE FOLLOWING OUR POSTING OF AN AMENDED AGREEMENT OR MODIFICATION WILL
CONSTITUTE BINDING ACCEPTANCE. You agree that non-material modifications will
not be a basis for termination, and you agree that non-material modifications
will be deemed automatically accepted. “Non-material modification” means a
modification that does not substantially and adversely affect you, when
compared to the existing agreement to which you are bound.
4.
Subscription Eligibility. Subscriptions are not available to individuals under
the age of 18 years of age
5.
Subscription Services. Subscription services include access to the GraphXSys
website application selected for the term of your subscription, for the
applicable fees then in effect (the “Services”). If we offer a free version of
our application, and you are subscribed to a free version, the term of the
subscription is month-to-month and is subject to termination by us at any time,
without notice. We reserve the right to modify the Services at any time. The
Services consist of access for the term of your subscription to the selected
GraphXSys website application in the cloud, pursuant to which Customer Data,
Content or other data is synced through our sync software and can be viewed in
a variety of “business-intelligence” formats that enable you to make informed
business decisions. The Services can also include add-on modules or
applications that we may offer from time to time at an additional cost. You
agree that you are not receiving a license to use the Services, only a right of
access to the Services on the site for the term of your subscription. The
GraphX application is software-as-a-service.
6. Software
License Agreement. The Services may be enabled by a software website
application that will be downloaded and installed on your computer or on a
server. This software is called the GraphX Sync Client. The GraphX Sync Client
is a sync application pursuant to which data in QuickBooks files (and/or other
accounting program files or financial reporting software) is automatically
collected and, if the subscription covers multiple files, consolidated, into
our GraphX cloud application (the “Software” or the “GraphX Sync Client”).
Accordingly, you and we are entering into an end-user license agreement,
permitting your use of the Software or the GraphX Sync Client, on the terms and
conditions set forth in the following Software License Agreement. The Software
License Agreement is incorporated into this Agreement. In the event of a
conflict between the Software License Agreement and the other terms of this
Agreement, pertaining to the GraphX Sync Client, the Software License Agreement
shall control.
i. The
parties to the Software License Agreement are you, the licensee, and GraphX
Systems, the licensor. If you are not acting on behalf of yourself as an
individual, then “you” means your company or organization or the person you are
representing, and you represent and warrant to us that you have the authority
and consent to act for and bind such company, organization, or person.
ii. The
software licensed under this Software License Agreement consists of computer
programs only in compiled, object code form, referred to as the GraphX Sync
Client.
iii. The
term of the license granted herein for the registered version of the Software
shall be on a subscription basis with a term beginning with your acceptance of
this Agreement and continuing for so long as you have a valid subscription for
the Services.
iv. If you
are a registered user of the Software, you are granted non-exclusive rights to
install and use the Software on any computer or workstation and/or to install,
use and/or transmit the Software over an internal computer network.
v. You may
not: (i) permit others to use the Software, except as expressly provided above
for authorized network use; (ii) reproduce or distribute the Software; (iii)
reverse engineer, decompile, or disassemble the Software, except to the extent
this restriction is expressly prohibited by applicable law; (iv) modify,
translate, or otherwise make derivative works based on the Software; (v) merge
the Software with another product; (vi) copy the Software, except as expressly
provided above; (vii) use the Software to build products or support services
competitive to GraphX Systems; or (viii) remove or obscure any proprietary
rights notices or labels on the Software.
vi. GraphX
Systems owns the Software, any physical copies thereof, and all intellectual
property rights embodied therein, including patents, trademarks, copyrights and
valuable trade secrets embodied in the Software’s design and coding
methodology. The Software is protected by United States patent and copyright
laws and international treaty provisions. This Software License Agreement
provides you only a non-exclusive limited use license, and no ownership
interest in any intellectual property. We reserve the right to require you to
transfer possession of any physical copies of the Software to us and/or to
delete any electronic copies.
7.
Subscription Use and Restrictions. Subject to the terms and conditions of this
Agreement, our Terms of Use, and our Privacy Policy, you may access and use
this site, its Services, Software, Customer Data or Content only for your own
internal purposes, in return for your continued payment of applicable
subscriber fees when due. All rights not expressly granted in this Agreement
are reserved by us.
i. You will
be granted authorized login protocols for the site, its Services, Software,
Customer Data or Content and you agree not to use the site, its Services,
Software, Customer Data or Content in excess of your authorized login
protocols. You agree not to access (or attempt to access) this site, its
Services, Software, Customer Data or Content by any means, other than through
the interface we provide, including but not limited to any automated means
(including use of scripts or web crawlers).
ii. You are
not authorized to (i) use, resell, license or sublicense, lease, disclose,
transfer, assign, re-subscribe, distribute, or otherwise commercially exploit
this site, its Services, Software, Customer Data or Content, (ii) modify,
translate, or otherwise make derivative works based upon this site, its
Services, Software, Customer Data or Content, (iii) “frame” or “mirror” this
site, its Services, Software, Customer Data or Content on any other computer,
server or Internet-enabled device, (iv) copy, reproduce, republish, download, transmit
in any form or by any means this site, its Services, Software, Customer Data or
Content, (v) access or use this site, its Services, Software, Customer Data or
Content to build products or support services or software competitive to GraphX
Systems or with any other products or services not provided directly by GraphX
Systems to the end-user, or (v) use, reverse engineer, decompile, or
disassemble this site, its Services, Software, Customer Data or Content for any
purpose other than permitted by the Agreement, except to the extent this
restriction is expressly prohibited by applicable law.
iii. You are
not authorized to, and you agree not to, use this site, its Services, Software,
Customer Data or Content (i) for the propagation, distribution, housing,
processing, storing, or otherwise handling in any way lewd, obscene, or
pornographic material, or any other material which we deem to be objectionable
(the designation of any such materials is entirely at our sole discretion),
(ii) for any illegal, unethical, unscrupulous, or illegitimate business or
other purpose, (iii) to publish any material or information that is defamatory,
fraudulent, harassing, an invasion of privacy, or otherwise violates any
person’s legal rights, (iv) in such a way that causes harm to this site, its
Services, Software, Customer Data or Content or impairment of the availability
or accessibility of this site, its Services, Software, Customer Data or Content
or (v) to transmit any spam, malware, or virus.
iv. You must accept all updates, fixes, and upgrades to the site, its Services,
Software, Customer Data or Content for which you are subscribing. We may
modify, enhance, replace, or make changes to the site, its Services, Software,
Customer Data or Content in our sole discretion at any time and from time to
time, provided that for any paid subscriptions, we will maintain reasonable
equivalence in terms of features and capabilities.
v. For the
purposes of customer service, technical support, interaction with customers,
and marketing services or products of third parties with whom we have (now or
in the future) agreements or understandings that allow such marketing, we
and/or such third parties may periodically send you messages of an
informational, promotional, marketing, or advertising nature via email,
messaging, or other means. We may share your account information or Customer
Data with such parties. If you are subscribing to a paid GraphX application,
you may “opt out” of receiving these messages or information sharing by sending
an email to GetSupport@GraphXSys.com requesting opt out and specifying which
messages you wish to opt out of. You acknowledge that by “opting out” you will
not receive messages about upgrades and enhancements; however, we may still
send messages of a technical nature. If you are subscribed to a free GraphX
application, you agree to receive the messages described in this subsection, in
consideration of us providing the Services for which you are subscribed, and
you may not opt out. You agree that we may use you or your company or
association name and logo in sales presentations, advertising materials, press
releases, and similar marketing or promotional vehicles, and you waive and
release all claims based on such use.
vi. You
acknowledge that you are solely responsible for backing up your Customer Data
or Content and that we do not assume any liability for the loss or corruption
of any Customer Data or Content.
8.
Ownership. The materials provided on this site, including but not limited to
this site, its Services, Software, Customer Data or Content are protected by
law, including, but not limited to, United States copyright, patent and
trademark law and international treaties. The site, its Software, Services,
Customer Data, Content and the patents, trademarks copyrights and all other
intellectual property rights in any way related to the site, its Services,
Software, Customer Data or Content are owned by us exclusively. Except for the
limited rights granted in this Agreement, all rights are reserved by us, and no
rights, express or implied, are assigned or transferred to you. You also
acknowledge and agree that we own any amendments, improvements, continuations,
suggestions, ideas, enhancements, enhancement suggestions or requests,
feedback, creative or derivative works, or recommendations that you provide
relating to the site, its Services, Software, Customer Data or Content or the
intellectual property rights related thereto, and that you will not be entitled
to any compensation or other benefit on account thereof. No license, right, or
interest in our logos, trade dress, service marks, or trademarks patents,
copyrights are granted to you under this Agreement or by your subscription to
the site, its Services, Software, Customer Data or Content and you agree not to
remove or obscure any product identification or notices of proprietary
restrictions on same.
9.
Subscription Term. The term of your subscription shall be specified during the
registration process. You may purchase one or more additional subscriptions at
any time in accordance with the terms and conditions posted at this site.
10.
Termination. You agree that we may terminate your account and access to the
site, its Services, Software, Customer Data or Contents : (i) without cause, in
our sole discretion; or (ii) for cause, without prior notice, for any material
breach of this Agreement, including without limitation, any failure to pay fees
as they become due or any unauthorized use of this site, its Services,
Software, Customer Data or Content, or (iii) for cause, because of requests by
law enforcement or other government officials, bodies, or agencies. Termination
of your account includes (i) removal of access to site, its Services, Software,
Customer Data or Content, and (ii) deactivation and/or deletion of your login
data, password, and all related information. You agree that we will not be
liable to you or any third-party for any termination of your account,
termination of your access to the Services, or deletion or deactivation of your
login or other information. If we elect to terminate this Agreement for cause
pursuant to clause (ii) above, we may elect, in our sole discretion, not to
refund any prepaid fees or other amounts to you, and you consent to our
retention of such fees or other amounts, subject to the terms and conditions
set forth in this Agreement (including, without limitation, Section 28
(Arbitration)). If we elect to terminate this Agreement for cause pursuant to
clause (iii) above, we may retain prepaid fees or other amounts if the third-party
request for termination is based on facts that constitute a material breach of
this Agreement by you, subject to the terms and conditions of this Agreement
(including, without limitation, Section 28 (Arbitration)). If we elect to
terminate this Agreement without cause, we will give you a prorated refund of
any unaccrued, prepaid fees you have paid for the balance of the term that
would have been applicable but for the termination. If you elect to terminate
this Agreement on the basis of a material modification to which you do not
agree, you shall give us 10 business days’ written notice of intent to
terminate. We shall have to right to attempt to resolve the matter, and you
agree to attempt to resolve the matter promptly and in good faith. If we have
not resolved the matter within that 10-day period, then we will give you a
pro-rated refund of any unaccrued, prepaid fees you have paid for the balance
of the term that would have been applicable but for the termination.
11. Your
Account-Related Responsibilities. You are responsible for maintaining the
confidentiality of your login ID, password, and any additional information that
we may provide regarding accessing your account or the site, its Services,
Software, Customer Data or Content. If you knowingly share your login ID and/or
password with another person who is not authorized to use the site, its
Services, Software, Customer Data or Content, this Agreement is subject to
termination for cause. You agree to immediately notify us of any unauthorized
use of your login ID, password, account, the site, its Services, Software,
Customer Data or Content, or any other breach of security. You agree not to
allow any third party access to your account for purposes of using to the site,
its Services, Software, Customer Data or Content under your name or otherwise,
and you agree to make every reasonable effort to prevent unauthorized third
parties from accessing or using your account or the site, its Services,
Software, Customer Data or Content. You acknowledge that any such third-party
access or use is prohibited and grounds for termination of your account and/or
this Agreement for cause. You agree that we may audit your account to determine
unauthorized access or use or use that exceeds your subscription. You agree to
cooperate with our audit and to provide reasonable assistance and access to
information. .
12.
Subscription Fees; Periodic Payment; Disclosures; Free Trials.
i. You agree
to pay subscription fees as specified in the registration process. Payment of
subscription fees may be by credit card online at this site or by any other
method approved by us. Subscription fees are non-refundable, unless expressly
provided otherwise on this site. If for any reason we are unable to charge your
credit card with the full amount of the fees, or if we are charged back for any
fee previously charged to your credit card, you agree that we may pursue all
available remedies to pursue payment, including without limitation, suspension
or termination of your account and all rights to the Services. Your card charge
will begin upon activation of your account, not when usage begins.
ii. You
hereby authorize GraphX Systems to charge the credit card used in the
registration process, as follows: charges will be for access to the GraphX
application selected (and for any add-on modules selected), for the dollar
amount and billing periods (including recurring billing periods and charges)
specified in the registration process. If the credit card authorization fails,
we will request updated credit card information. However, if you do not provide
updated credit card information that successfully authorizes within 72 hours
after notice, we may terminate your account and rights to all Services from
this site. If we offer a free version of our application, and you are
subscribed to that version, you acknowledge and agree that we reserve the right
in the future to charge for any such version. If we decide to begin charging
for a previously-free version of our application, we will give not less than 30
calendar days’ notice to subscribers to such free version, by posting on our
website, email, SMS message and/or any other means we deem reasonable, so that
subscribers to a version of our application that had been free who wish to
cancel prior to charges beginning may have sufficient time to do so. You
acknowledge and agree that we reserve the right to increase any recurring
charges upon giving you not less than 30 calendar days’ notice.
iii. If you
initially subscribed pursuant to a free-trial offer, your credit card
information will be taken, but your card will not be charged until the end of
the free trial. If you cancel prior to the end of the free trial, your card
will not be charged. If you do not cancel prior to the end of the free trial,
your card will be automatically charged upon the expiration of the free trial
and on a recurring monthly basis thereafter until you either cancel or change
to annual billing. We may terminate any free trial at our discretion prior to
the end of the free-trial period. The limited warranty set forth in Section 16
of this Agreement does not apply during any free-trial period.
13.
Technical Support; Integration. We will answer questions by live chat during
our regular business hours regarding the use of the Services. Our regular
business hours currently are 9 am to 5 pm Monday – Friday, New York, Eastern
time, excluding holidays. Our response time will generally be within four hours
after a help request is submitted through our system or the next business day
if the request is submitted on a non-business day or on a business day with
less than five hours remaining in the day at the time submitted. All
integration and configuration requirements are your responsibility to implement
and are solely at your expense. You agree to use live chat solely for the
purpose of requesting technical support. Live chat is provided at no charge. We
are not obligated to provide any maintenance or similar support, and we do not
provide technical support for any non-GraphX applications, software, operating
systems, or hardware.
14. Data
Management, Use, and Security.
i. You acknowledge
that we may directly and remotely communicate with devices synced to the GraphX
application for purposes consistent with the provision of the Services,
including, without limitation, (i) collection and consolidation of financial
data from the synced application(s) (ii) verifying your credentials, (iii)
issuing reports and alerts such as automated support requests and alert
messages, (iv) providing upgrades, fixes, maintenance, configuration protocols,
or similar actions as we deem appropriate for provisioning the Services and the
Software, and (v) extracting usage information, service performance
information, and infection logs. These communications may include, without
limitation, SMS text messages, emails, and other push notifications.
ii. You represent
and warrant that you have obtained any and all necessary permissions and
consents and provided the necessary notifications to share all data and
information with us that are provided to us or collected by us, including, but
not limited to Customer Data for any of the purposes described in this
Agreement and that providing us with such Customer Data violates no law and
infringes no legal rights. ..
iii. You
acknowledge that one of the Services anticipated to be added by us is
benchmarking of Customer Data or Content against like-kind businesses by SIC
for a given geographical area. Accordingly, in consideration of us licensing
the Software to you and granting you access to the Services pursuant to the
terms of your subscription, you grant us an irrevocable, perpetual license, on
the terms and conditions set forth herein, to aggregate your Customer Data or
Content with other data for the purpose of providing benchmarking data against
which a customer can measure the performance of its or his unit(s). This
license includes, without limitation, the right to market and sell such
Customer Data or Content (i) for one or more benchmarking module add-ons to any
of our products (now existing or offered later), (ii) providing such
benchmarking data and products to third parties, for research, marketing or
advertising, or (iii) for any other commercial purpose at our sole discretion.
Any Customer Data or Content that is aggregated with other data for
benchmarking will be anonymized and pooled with a sufficient amount of other
customer data or content (including, without limitation, a sufficiently large
geographical area), so that your Customer Data or Content cannot be identified
or connected to you. No specific, identifiable Customer Data or Content will be
made available to any third party not authorized by you to receive it (except
as permitted in this Agreement). No license fee or royalty will be payable by
us to you for our use of the Customer Data or Content as permitted in this
Agreement. Our right to preserve and use your Customer Data or Content in
anonymized form for any of the purposes set forth in this agreement will
survive the termination of this Agreement. Except for the license and rights
granted to us in this Agreement, you possess and retain all right, title, and
interest in and to your Customer Data and Content.
iv. We will
promptly notify you of any disclosure or misappropriation of Customer Data or
Content (“Leak”) that comes to our attention. We will cooperate with you and
with law enforcement authorities in investigating any such Leak. We will
likewise cooperate with you and with law enforcement agencies in any effort to
notify injured parties. You acknowledge and agree that we shall not have any
liability to you for damages caused or alleged to have been caused by any Leak.
15. Service Level Agreement. We agree that the Services for any paid
subscription will have an Uptime of at least 99.5% on a monthly basis. “Uptime”
means access to the paid GraphX application(s), subscribed to by you, excluding
periods of downtime for (i) scheduled maintenance, (ii) upgrades, (iii) a
problem caused by you, your computer systems or networks, (iii) problems caused
by third-parties such as but not limited to communications and power providers,
(iv) taking the application offline as a defensive measure against any hacker,
denial-of-service, or similar attacks, (v) your breaches of this Agreement,
and/or (vi) force majeure. Your sole and exclusive remedy for a breach of the
Uptime agreement in this Section 15 is a credit, in the form of an extension of
service, as follows: for each period over which Uptime is calculated, for each
day or partial day of downtime within that period in breach of the agreed-upon
Uptime, you will receive two days of extension of the Services for which you
are subscribed, at no charge.
16. Limited Warranty. We warrant that, for any paid subscription term to the
site, its Services, Software, Customer Data or Content will operate in
substantial conformance with the then-current advertised standards, under
normal use. We will use reasonable efforts to remedy any material
non-conformance in the to the site, its Services, Software, Customer Data or
Content that you promptly report to us in writing and that we can reasonably
identify and confirm. We will extend credit via an extension of your
subscription for any Services downtime you incur as a result of our breach of
this limited warranty; this credit is separate from the credit described in
Section 15 (Service Level Agreement), and shall be calculated as follows: for
each day or partial day of downtime caused by our breach of the limited
warranty set forth in this Section 16, you will receive two days of extension
of the Services for which you are subscribed, at no charge. This limited
warranty does not apply to any GraphX application subscribed for on a free or
trial basis. Except for any Uptime agreement contained in Section 15, this
Section 16 sets forth your sole and exclusive remedy and our sole and entire
liability for any breach of warranty or other duty relating to the Software or
the Services. The intent of this Section 16 is to cover occurrences not covered
under Section 15.If you receive a credit for an occurrence under Section 15,
then no credit shall be due under this Section 16 for the same occurrence. If
you receive a credit under this Section 16 for an occurrence, then no credit
shall be due under Section 15 for the same occurrence. Any unauthorized
modification of the to the site, its Services, Software, Customer Data or
Content, tampering with the to the site, its Services, Software, Customer Data
or Content, use of the to the site, its Services, Software, Customer Data or
Content in a manner inconsistent with the intended uses, or any other breach of
this Agreement by you voids this limited warranty and the indemnities set forth
in Section 19.2.
17. Warranty Waivers and Disclaimers. EXCEPT AS MAY BE EXPRESSLY PROVIDED IN
SECTION 16 OF THIS AGREEMENT, (1) THE SITE, ITS SERVICES, SOFTWARE, CUSTOMER
DATA, AND CONTENT ARE PROVIDED “AS-IS” AND WITH ALL FAULTS, (2) NEITHER WE NOR
ANY OF OUR LICENSORS, SUPPLIERS, REFERRAL AGENTS OR RESELLERS MAKE ANY
REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO
SUCH SITE, ITS SERVICES, SOFTWARE, CUSTOMER DATA, OR CONTENT, AND (3) GRAPHX
SYSTEMS AND ITS LICENSORS, SUPPLIERS, REFERRAL AGENTS AND RESELLERS
SPECIFICALLY DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY
AND ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THIS SITE, ITS SERVICES,
SOFTWARE, CUSTOMER DATA OR CONTENT INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF TITLE, MERCHANTABILITY, COMPLETENESS, TIMELINESS, CORRECTNESS,
NON-INFRINGEMENT, FITNESS FOR ANY PARTICULAR PURPOSE, SYSTEM INTEGRATION, OR
DATA ACCURACY. YOU HEREBY WAIVE ANY SUCH WARRANTIES, EXPRESS OR IMPLIED TO THE
FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NEITHER GRAPHX SYSTEMS NOR ITS
LICENSORS, SUPPLIERS, REFERRAL AGENTS OR RESELLERS REPRESENT OR WARRANT THAT
THIS SITE, ITS SOFTWARE, SERVICES, CUSTOMER DATA OR CONTENT: (A) WILL BE
SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE, (B) OPERATE IN COMBINATION WITH
ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (C) WILL MEET YOUR REQUIREMENTS
OR EXPECTATIONS OR ANY PARTICULAR CRITERIA OF PERFORMANCE, QUALITY, ACCURACY,
PURPOSE, OR NEED, (D) WILL BE TIMLEY REPAIRED OR CORRECTED, OR (E) WILL BE FREE
OF DEFECTS, VIRUSES, MALWARE OR OTHER HARMFUL COMPONENTS. THESE WAIVERS AND
DISCLAIMERS CONSTITUTE AN ESSENTIAL PART OF THIS AGREEMENT. NO PURCHASE,
LICENSE, SUBSCRIPTION OR USE OF THE SITE, ITS SERVICES, SOFTWARE, CUSTOMER
DATA, OR CONTENT OFFERED BY THIS SITE IS AUTHORIZED HEREUNDER EXCEPT UNDER
THESE WAIVERS AND DISCLAIMERS. IF IMPLIED WARRANTIES MAY NOT BE DISCLAIMED OR
WAIVED UNDER APPLICABLE LAW, THEN ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION
TO THE PERIOD REQUIRED BY APPLICABLE LAW AND LIMITED IN SCOPE AS REQUIRED BY
APPLICABLE LAW.
18.
Limitation of Liability and Exclusive Remedies. EXCEPT AS MAY BE EXPRESSLY
PROVIDED ELSEWHERE IN THIS AGREEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, IN NO EVENT SHALL GRAPHX SYSTEMS’S AGGREGATE LIABILITY FOR DAMAGES EXCEED
THE GREATER OF (A) THE AMOUNTS ACTUALLY PAID BY YOU FOR THE SERVICES OVER THE
SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM,
OR (B) ONE HUNDRED DOLLARS. IN NO EVENT AND UNDER NO LEGAL THEORY, INCLUDING,
WITHOUT LIMITATION, TORT, CONTRACT, QUASI-CONTRACT OR STRICT PRODUCTS
LIABILITY, SHALL GRAPHX AND/OR ITS LICENSORS, SUPPLIERS, REFERRAL AGENTS OR
RESELLERS BE LIABLE TO THE ANY PARTY OR ANYONE ELSE FOR ANY INDIRECT, PUNITIVE,
SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR
KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC
ADVANTAGE, GOODWILL, WORK STOPPAGE, OR COMPUTER MALFUNCTION, OR ANY OTHER KIND
OF COMMERCIAL DAMAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SITE,
ITS SERVICES, SOFTWARE, CUSTOMER DATA, OR CONTENT, INCLUDING, WITHOUT
LIMITATION, THE USE OR INABILITY TO USE THE SITE, ITS SERVICES, SOFTWARE,
CUSTOMER DATA OR CONTENT OR OBTAINED FROM OR THROUGH THE SITE, ITS SERVICES,
SOFTWARE, CUSTOMER DATA OR CONTENT, ANY INTERRUPTION, INACCURACY, ERROR OR
OMISSION, REGARDLESS OF CAUSE, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING
SOUGHT OR SUCH PARTY’S LICENSORS, SUPPLIERS, OR RESELLERS HAVE BEEN PREVIOUSLY
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE OTHERWISE
FORESEEABLE.
19.
Indemnities.
i. You agree to indemnify and hold us harmless from and against (i) any claims
that your Customer Data infringes the intellectual property, privacy,
confidentiality, proprietary, or other rights of a third party (provided that
we notify you within 10 business days of any claim being made or proceeding
instituted against us), (ii) any costs incurred as a result of a claim or legal
proceeding brought by a third party to obtain your Customer Data, (iii) any
loss, damage, or costs arising from your breach of this Agreement, and (iii)
any sales taxes or other taxes arising from your use of the Services or the
Software (excluding any income tax on our revenue from fees for providing the
Services). You acknowledge and agree that you are solely responsible for the
legality, quality, reliability, and accuracy of your Customer Data.
ii. We agree
to indemnify and hold you harmless from and against any claims that our
Software or Services infringe on the intellectual property rights of a third
party, provided that (i) you notify us within 10 days of any claim being made
or any proceedings instituted against you, (ii) you cease using the Software or
the Services that are the subject of any such claim or proceeding, immediately
upon written request from us, (iii) you have not breached this Agreement, and
(iv) you have not acknowledged the validity of any such claim or proceeding or
taken any action that might impair our ability to contest the claim or
proceeding.
iii. If one
party is obligated to indemnify the other party under this Section 19, the
indemnifying party shall be entitled to make the decisions pertaining to
defending or settling the claim, and the other party shall fully cooperate. The
indemnifying party has the right to modify the item(s) that are the subject of
the claim or to license third-party intellectual property so as to remove the
alleged infringement (without adversely affecting functionality), or to
terminate this Agreement if any such modification or licensing is deemed
commercially unreasonable by the indemnifying party. If we are the indemnifying
party and elect to terminate this Agreement, we will give you a pro rata refund
for all unaccrued, prepaid fees if such fees equal or exceed one full month. If
you are the indemnifying party and elect to terminate this Agreement, we shall
be entitled to retain all fees paid by you prior to such termination, including
any unaccrued, prepaid fees.
20.
Confidential Information. You agree that all non-public information that we
provide regarding the Services, including without limitation, our pricing,
marketing methodology, and business processes, is our proprietary confidential
information. You agree to use this confidential information only for purposes
of exercising your rights as our customer in strict compliance with this
Agreement, and you further agree not to use or disclose this confidential
information for a period of five years after termination of this Agreement. We
agree that all non-public information that you provide, including your Customer
Data, is your proprietary confidential information, subject to our use and
disclosure rights as set forth in this Agreement. We agree to use this
confidential information only for purposes of exercising our rights as provider
of the Services (including, without limitation, the right to use your Customer
Data or Content in anonymized form for the purposes as set forth in this
Agreement), and we further agree not to use or disclose this confidential
information (except as permitted under this Agreement) for a period of five
years after termination of this Agreement.
21. Intended
For Use Only within the United States, Canada, and Australia. This site is
intended for use only from within the United States, Canada, and/or Australia.
We do not represent that this site is appropriate for use elsewhere. Access to
this site from any location where its Contents are illegal is not authorized.
If you are located outside the U.S., then the following provisions shall apply:
(i) the parties confirm that this Agreement and all related documentation is
and will be in the English language unless otherwise agreed to be GraphX
Systems.; and (ii) you are responsible for complying with any local laws in
your jurisdiction that might impact your right to import, export or use the
Software, the Services, the Customer Data or the Contents of the website and
you represent and warrant to GraphX Systems that you have complied with any
regulations or registration procedures required by applicable law to make this
Agreement, including, without limitation, the Software License Agreement
contained herein, enforceable.
22. Onward
Transfer of Personal Information Outside Your Country of Residence. Any
personal information which we may collect on this site, and all Customer Data,
may be stored and processed in servers located only in the United States. If
you reside outside the United States, you consent to the transfer of personal information
and Customer Data outside your country of residence to the United States.
23. Export
Control. This site provides Services, Software Customer Data, Content and
technologies that may be subject to United States export controls administered
by the U.S. Department of Commerce, the United States Department of Treasury
Office of Foreign Assets Control, and other U.S. agencies. You acknowledge and
agree that the site, the Software, the Customer Data and the Services shall not
be used in, and none of the underlying information or technology may be
transferred or otherwise exported or re-exported to, countries to which the
United States maintains an embargo (collectively, “Embargoed Countries”), or to
or by a national or resident thereof, or to or by any person or entity on the
U.S. Department of Treasury’s List of Specially Designated Nationals or the
U.S. Department of Commerce’s Table of Denial Orders (collectively, “Designated
Nationals”). The lists of Embargoed Countries and Designated Nationals are subject
to change without notice. By using the Services, you represent and warrant that
you are not located in, under the control of, or a national or resident of an
Embargoed Country or Designated National. You agree to comply strictly with all
U.S. export laws and regulations and assume sole responsibility for obtaining
licenses to export or re-export as may be required. You agree not to export or
re-export the Software in violation of any such restrictions, laws or
regulations, or without all necessary approvals. As applicable, each party
shall bear all expenses relating to any necessary licenses and/or exemptions
with respect to its own export of the Software from the U.S. By downloading or
using the Software and/or the Services, you agree to the foregoing restrictions
and represent and warrant that you will comply with these conditions.
24.
Registration Data. Registration is required for you to establish an account at
this site. You agree (i) to provide certain current, complete, and accurate
information about you as prompted to do so by our online registration form
(“Registration Data”), and (ii) to maintain and update such Registration Data
as required to keep such information current, complete and accurate. You
warrant that your Registration Data is and will continue to be accurate and
current, and that you are authorized to provide such Registration Data. You
authorize us to verify your Registration Data at any time. If any Registration
Data that you provide is untrue, inaccurate, not current or incomplete, we
retain the right, in our sole discretion, to suspend or terminate rights to use
your account. To enable us to use Registration Data internally, so that we are
not violating any rights you might have in that Registration Data, you grant to
us a nonexclusive license to (i) convert such Registration Data into digital
format such that it can be read, utilized and displayed by our computers or any
other technology currently in existence or hereafter developed capable of using
digital information, and (ii) combine the Registration Data with other Content
by any method or means or in any medium whether now known or hereafter devised.
25.
Monitoring. We reserve the right, but not the obligation, to monitor your
access and use of this website without notification to you. We may record or
log your use in a manner as set out in our Privacy Policy that is accessible
through the Privacy Policy link on this site’s home page.
26.
Security. You shall be solely responsible for acquiring and maintaining
technology and procedures for maintaining the security of your link to the
Internet. We shall implement reasonable security procedures consistent with
prevailing industry standards to protect data, including but not limited to
personal information and Customer Data or Content, from unauthorized access by
physical and electronic intrusion, provided, however, you agree that we shall
not, under any circumstances, be held responsible or liable for situations (i)
where data, including but not limited to personal information or Customer Data,
Content or transmissions are accessed by third parties through illegal or
illicit means, or (ii) where the data, including but not limited to personal
information or Customer Data, Content or transmissions are accessed through the
exploitation of security gaps, weaknesses, or flaws unknown to us at the time.
We will promptly report to you any unauthorized access to your Customer Data
after discovery by us, and we will use reasonable efforts to promptly remedy
any breach of security that permitted such unauthorized access. In the event
notification to persons included in your Customer Data is required, you shall
be solely responsible for any and all such notifications at your expense.
27. Notices.
We may give notice to you by means of (i) a general notice in your account
information or, if the notice is general in nature (not specific to you), by
posting on our website, (ii) electronic mail to your e-mail address on record
in your Registration Data, (iii) SMS message to your telephone number on record
in your Registration Data, or (iv) written communication sent by first class
mail to your address on record in your Registration Data. Such notice shall be
deemed to have been received upon the expiration of 48 hours after mailing by
first class mail or 12 hours after posting or sending by other means. You may
give notice to us (such notice shall be deemed given when received by us) by
any of the following: (a) electronic mail to GetSupport@GraphXSys.com, with
“Customer Notice, Attention: Director of Customer Support” in the subject line;
(b) written communication sent by first class mail to our address provided in
this Agreement (as it may be changed as provided in any modification of this
Agreement); or (c) written communication to our address delivered by a
nationally-recognized overnight delivery service. Our current address for
notice is Graph X Systems & Reproductions Inc., 75 South Broadway, Suite
468, White Plains, NY 10601, in either case, addressed to the attention of
“President of the Company”. Notices will not be effective unless sent in
accordance with the above requirements.
28.
Arbitration. Except for any action to protect intellectual-property rights or
to enforce an arbitrator’s decision hereunder, all disputes, controversies, or
claims arising out of or relating to this Agreement shall be submitted
exclusively to and finally resolved by arbitration under the rules of the
American Arbitration Association (“AAA”) then in effect. There shall be one
arbitrator, and such arbitrator shall be chosen by mutual agreement of the
parties in accordance with AAA rules. The arbitration shall take place in White
Plains, New York, USA, and the parties agree to submit to that jurisdiction and
venue. The arbitration may be conducted by telephone, teleconference or online.
Both parties waive any objections or defense based on lack of personal
jurisdiction or venue. The arbitrator shall apply the laws of the State of New
York, USA to all issues in dispute, excluding its rules regarding conflicts of
laws. The controversy or claim shall be arbitrated on an individual basis, and
shall not be joined or consolidated in any arbitration or other proceeding with
any claim or controversy of any other party. The findings of the arbitrator
shall be final and conclusively binding on the parties, and may be entered in
any court of competent jurisdiction for enforcement. Each party shall bear its
own costs of arbitration, including without limitation its own attorneys’ fees.
Arbitration fees shall be split equally between the parties. Enforcements of
any award or judgment shall be governed by federal law or by the United Nations
Convention on the Recognition and Enforcement of Foreign Arbitral Awards.
Should either party file an action contrary to this provision, the other party
may recover reasonable attorney’s fees and costs incurred as a result of such
filing.
29.
Exclusive Jurisdiction and Venue; Applicable Law. The courts of Westchester
County in the State of New York, USA and the nearest U.S. District Court shall
be the exclusive jurisdiction and venue for all legal proceedings that are not
arbitrated under this Agreement. Both parties waive any objections or defense
based upon lack of personal jurisdiction or venue and agree to submit to the
jurisdiction of said courts. The laws of the State of New York, USA shall apply
to all issues in dispute, excluding its rules regarding conflicts of law.
Application of the United Nations Convention of Contracts for the International
Sale of Goods is expressly excluded. The Uniform Computer Transactions Act or
any version thereof, adopted by any state, in any form (“UCITA”), shall not
apply to this Agreement, and to the extent that UCITA may be applicable, the
parties agree to opt out of the applicability of UCITA pursuant to the opt-out
provision(s) contained therein
30.
Severability. If any provision of this Agreement is declared invalid or
unenforceable, such provision shall be deemed modified to the extent necessary
and possible to render it valid and enforceable. In any event, the
unenforceability or invalidity of any provision shall not affect any other
provision of this Agreement, and this Agreement shall continue in full force
and effect, and be construed and enforced, as if such provision had not been
included, or had been modified as above provided, as the case may be.
31. Force
Majeure. We shall not be liable for damages or otherwise for any delay or
failure of delivery arising out of causes beyond our reasonable control,
including, but not limited to, acts of God, acts of civil or military
authority, fires, riots, terrorism, floods, wars, embargoes, power failures,
Internet disruptions, hacker attacks, or communications failures.
32.
Survival. Any provisions of this Agreement the survival of which is necessary
for the interpretation or enforcement of this Agreement shall continue in full
force and effect in accordance with their terms, notwithstanding the expiration
or termination of this Agreement.
33. U.S.
Government End-Users. We provide the Software and the Services, including
related technologies, for ultimate federal government end use solely in
accordance with the following: government technical data and software rights
related to the Software and/or the Services include only those rights
customarily provided to the public as provided in this Agreement. This
customary commercial license for the Software is provided in accordance with
FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of
Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and
DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software
Documentation). If a government agency has a need for rights not conveyed under
these terms, it must negotiate with us to determine if there are acceptable
terms for transferring such rights, and a mutually acceptable written addendum
specifically conveying such rights must be included in any applicable contract
or agreement. Unpublished rights are reserved under the copyright laws of the
United States.
34. Assignment.
You may not transfer any of your rights to use the Software or the Services or
assign this Agreement to another person or entity without first obtaining prior
written approval from us. We agree not to withhold approval unreasonably. We
may assign any of our rights and/or obligations under this Agreement at our
sole discretion, and we agree to notify you of any such assignment.
35.
Statistical Information. GraphX Systems may compile statistical information
using any and all data including Customer Data, related to the performance of
the Services, and may make such information publicly available, provided that
such information does not disclose your confidential information. GraphX
Systems retains all intellectual property and other rights in such information.
36.
Independent Contractor. GraphX Systems is an independent contractor, and both
parties agree that no partnership, joint venture, or employer/employee
relationship exists between the parties.
37. Entire
Agreement. This Agreement, our Terms of Use, and our Privacy Policy
(collectively the “Website and Services Terms and Conditions”) constitute the
entire understanding of the parties with respect to this site, the Software,
and the Services. The Website and Services Terms and Conditions supersede all prior
and contemporaneous communications, representations, and agreements. A person
or entity that is not a party to this Agreement has no right to enforce any
term of this Agreement, and the parties to this Agreement do not intend to
create any third-party rights hereunder.